Policy

Evans on Earth © 2008 • Privacy Policy • Terms Of Use

Evans on Earth®

Garden maintenance

Terms & Conditions

 

Evans on Earth (EoE) is committed to provide the best possible garden maintenance experience for our customers however please note the following points.

•We endeavour to attend the grounds on set days however due to unforeseen circumstances, we cannot guarantee a specific visit time. If there are times that we must not visit, please inform us in advance in writing

•Very poor weather conditions may sometimes result in delayed or missed visits. Maintenance visit will be carried on nearest possible day.

•We cannot engage in any work that requires us to climb higher than the ladders we carry on board.

•We sometimes use images and approximate locations to promote business on the internet or other mediums. If you object to this then please let us know.

•Loud machinery is sometimes used to carry out maintenance work. Please inform us in advance if there is a time when this will cause you problems. These machines can also create dust and smoke.

•The term waste removal refers only to waste produced by EoE, it excludes disposal of any material otherwise on site.

•We remove green waste only. Refer to our environmental policy.

•Due to Health & Safety regulations it is the responsibility of the client to keep the site clean of dog excrement. EoE reserve the right to charge for the visit in full (unless agreed otherwise) if the site is not safe to work on the date of a scheduled visit.

•The client shall provide access to site during EoE normal working hours.

•If access to the site is prevented on the date of a scheduled visit or if less than 3 days notice is given EoE reserves the right to charge for the visit in full.

•It is very important and the responsibility of the Client to ensure we are made aware of any special/statutory Bylaws/Conditions/Permissions that may be involved.

•We are adhering to strict times, if you would like anything particular done during the visit please make your wishes known 2 days in advance.

•The client will be responsible for all payments to EoE, payable within 7 days of our invoice. Late payment charge may be applicable.

•The client shall provide water and electricity at no charge to EoE.

•EoE is not able to accept responsibility for any damage to (or cost involved with) any underground hazards, obstructions or services not made known to us in writing or apparent on visual inspection.

•We are not able to accept responsibility for the lost or damage to any plants due to severe weather conditions.

•It is the Client responsibility for the care and watering of all plants, lawns, etc

•If you have any questions regarding these terms please do not hesitate to discuss it with us.

•Any complains should be submitted to us by writing.

•This is a one year rolling contract and both parties will be required to give one month notice to end it or make changes to the contract.

•We will charge an early termination fee if the contract is cancelled without notice. The fee is 50% of usual monthly invoice.

•We reserve the right to change these terms and conditions at any time.